Privacy notice

Who we are

Tyvaro is a UK web design business operated by Tyloe Malt, based in Peterborough, United Kingdom. Tyvaro is the data controller for personal information handled through this website.

You can contact us about privacy or any of the rights described below by emailing hello@tyvaro.co.uk.

Information we may collect

When you use the contact form, we may collect the following information depending on what you choose to share:

• Name
• Business name
• Email address
• Phone number (optional)
• Existing website address (optional)
• The service you are interested in
• Budget indication (optional)
• Timeline indication (optional)
• A summary of what you would like to discuss
• Limited technical and security information used for fraud prevention, rate limiting and protecting the enquiry form from abuse

Please do not use the contact form to submit sensitive personal information that is not necessary for an initial enquiry.

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Discuss potential projects with you
• Prepare quotes or proposals
• Deliver services you have requested
• Maintain appropriate business records
• Protect the website and enquiry system from abuse
• Meet legal obligations where they apply

Our lawful bases

Under UK data protection law we need a lawful basis for handling personal information. The bases we are most likely to rely on are:

• Taking steps at your request before entering into a contract
• Our legitimate interests in responding to genuine business enquiries and operating a secure website
• Performance of a contract where you become a client
• Legal obligation where we are required to keep certain records

Sharing your information

Tyvaro does not sell personal information.

Your information may be processed by carefully selected categories of service provider that support the running of the business, including:

• Website hosting and database infrastructure
• Business email and communication services
• Security and technical support providers
• Professional advisers where necessary

Some of these service providers may process information outside the United Kingdom. Where that happens, we use appropriate contractual or legal safeguards where required so that your information continues to be protected.

How long we keep it

We keep enquiry information for only as long as is reasonably necessary to respond to you, manage a potential or active business relationship, maintain appropriate records and meet legal requirements. We periodically review the information we hold and delete it when it is no longer required.

Your rights

You have a number of rights in relation to your personal information, including:

• Access to the information we hold about you
• Correction of information that is inaccurate
• Deletion of information in certain circumstances
• Restriction of how we use it in certain circumstances
• Objection to certain types of processing
• Data portability where applicable
• Withdrawal of consent where our processing relies on consent
• The right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection

To exercise any of these rights, please email hello@tyvaro.co.uk. We may need to confirm your identity before responding.

Changes to this notice

We may update this notice from time to time to reflect changes in how we operate or in applicable law. The date at the top of this page shows when it was last updated.